• FAQ

    • Do I need to see a doctor first?

      Patients may self-refer for physical therapy. GP and consultant referrals are also welcome. Some insurance policies require that you are referred by a doctor, please check with your insurance provider.

    • Are we registered with insurance companies?

      We are registered with all the leading medical insurance companies. If you are making an insurance claim, please check with your insurance company first that you are covered and the procedure you need to follow.

    • What are your opening times?

      Monday 9am - 6:00pm
      Tuesday 9am - 6:00pm
      Wednesday 9am - 6:00pm
      Thursday 9am - 6:00pm
      Friday 9am - 6:00pm

    • Should I stop taking medication before having physiotherapy?

      Try not to alter any medication immediately prior to your visit. 

    • How long is treatment?

      Most treatment sessions last half an hour. Extended sessions are available if needed and you will be advised should this be the case.

    • How many sessions will I need?

      The first session is an initial assessment, at which time your therapist will be able to indicate how many sessions are likely to be needed.

    • What should I wear?

      Comfortable clothing.

    • What will the treatment be?

      The treatment may include hands on therapies, electrotherapy, acupuncture and therapeutic exercise.

    • Acupuncture - will it hurt?

      Acupuncture rarely causes discomfort, however alternatives such as acupressure or laser treatment can also be considered. Please let your therapist know if you are afraid of needles

    • How early after the start of symptoms should I start treatment?

      We prefer to assess you as soon as possible.

    • How do I pay?

      Payment terms - payment is required at the time of treatment by debit/credit cards, cash or cheque.